Levelness
Walk the floor and watch for waves, high spots or dips. Lay a long straightedge on suspect areas.
The moment you take over a floor after installation matters, because it is the best time to spot any defect before furniture goes back and the space is in use. Many customers do not know what to look for and settle for a general glance. This page gives you a practical checklist covering levelness, joints, edges, skirting, cleanliness and sounds, with specific points for each material: carpet, vinyl, parquet and artificial grass. Use it as a reference when taking over any floor. It is not only for work we carry out.


Before the details of each material, these basics are checked on any new floor. Take your time and do not rush to sign.
Walk the floor and watch for waves, high spots or dips. Lay a long straightedge on suspect areas.
Look at the joints between boards or pieces. They should look straight and close, with no unnatural gaps.
At walls, doors and columns the edges should be tidy and covered by skirting or transition strips.
Check they are firm and straight with no large gaps behind. See skirting and profiles.
Compare floor colour in different places and under light. Differences between batches may show in neighbouring pieces.
The space should be handed over clean, with no adhesive residue, offcuts or dust on walls.
Each material has its own checkpoints, and these examples cover what we normally review at handover.
| Material | What to check | A sign to take note of |
|---|---|---|
| Carpet | Pile direction, seam straightness, how taut the carpet is and edge fixing | Waves, a rise in the middle of the room or a very visible seam |
| Vinyl | Joints, absence of bubbles, pattern consistency and board stability | A board that moves, a gap between planks or a lifted edge |
| Parquet and laminate | Expansion gap at walls, board stability and any squeak | A loud clicking sound, a raised board or a gap at the skirting |
| Artificial grass | Seams, drainage, straight edges and uniform direction | Standing water, a raised seam or blades running in different directions |
| Mosque carpet | Straight rows, consistent seams and pattern direction | Rows not parallel or open seams |
The table above summarises, and these details explain why we review each point.
Pile direction should be the same within a room, or the colour will seem to change as the light moves. Seams are hidden with the right technique but never vanish entirely. At doors the edge should be held by a strip or profile. See carpet installation.
Bubbles or lifted areas often point to insufficient preparation or uneven adhesive. With click installation, any plank that moves underfoot calls for inspection. Details are in vinyl installation.
The expansion gap at the walls is hidden by skirting, and boards should not be pressed hard against the wall. If a squeak recurs in one area, note where. See parquet installation.
After installation, drainage is tested by pouring water over the area and watching how it moves, and seams are checked for uniform direction. See artificial grass installation.
We recommend a fixed order for the walk so you forget nothing. Start at the entrance and move in one direction.
The areas with most traffic, where height and transition problems show first.
Large spaces show waves easily, so use side lighting.
Look at the edges behind doors, under wardrobes and at the skirting in corners.
Check joints and seals and how tight they are, and any sign of moisture. Where moisture is a concern, see waterproof flooring.
Balconies and roofs need their drainage checked after rain or watering.
You need no instruments. A few household tools are enough to uncover most visible problems.
Switch on your phone torch and hold the beam horizontally across the floor. It shows waves, raised joints and patches of different gloss.
Lay it on the floor in several directions. If a gap appears beneath it, ask the fitter the cause.
On a level floor a small ball does not roll quickly in one direction. This simple test reveals an obvious slope.
Walk across every room once slowly and once briskly, and listen for squeaks, clicks or movement in the boards.
For more on levelness and preparation, see floor preparation and leveling.
Photograph each remark close up and from a distance, with something such as a ruler for scale.
State the room, place and problem, for example a raised joint at the second bedroom door.
Many remarks are fixed on site if raised while the crew is present.
Ask for a date for repairs that cannot be done that day, and write it down.
Sign for handover once reassured, and you may list outstanding notes explicitly.
Not every difference is a defect. Some things are natural to the materials and others need treatment, and telling them apart saves argument and protects your rights.
If you are not sure, send us the photos or ask for a visit. We do not promise specific warranty terms here. Ask for written warranty terms for any product or installation before contracting.
Keep spare boards or pieces from the same batch for later repairs.
They carry the product name, details and purchase date in case you need to refer back.
Ask for cleaning and upkeep instructions for the material we fitted.
Photos of your floor on handover day help you compare any change months later.
Once furniture is in, inspecting and proving damage is harder. Inspect before moving.
Side light and slow walking reveal what a passing eye misses.
Spoken remarks are forgotten. Write them and photograph them.
Defects are usually at doors, columns and corners, not mid-room.
At handover, before heavy furniture is moved in and before signing for acceptance, with the fitter present if possible.
Contact us with photos as soon as possible so we can review the case and decide what to do. Proof becomes harder the longer reporting is delayed.
It can be normal in some floating systems as the temperature changes, or it can point to a levelness or fixing problem. We inspect and find the cause.
In natural wood, variation is part of its look, but a clear colour difference between two batches calls for review.
Small variations are accepted depending on the floor type and manufacturer instructions, but clear waves or moving boards call for treatment.
The waste and spare allowance depends on the material and area, and we recommend keeping what is left after installation for future repairs.
In many cases a local repair is possible, depending on the material and whether the same batch is available.
Yes, we walk the floor with you and record any remark before the crew leaves, then follow up whatever is needed.
Send photos of your remarks and we will arrange a free site visit in Riyadh.
What sets the schedule.
Care after handover.
Cleaning, stains and upkeep.
For gardens and roofs.
References for choosing and fitting.
Free site visit in Riyadh.